Centralised Public Grievance Redress and Monitoring System (CPGRAMS)
CPGRAMS transforms public grievance redressal through digital innovation, AI, and citizen-centric reforms, ensuring accountability and transparency across government.
Explore UPSC Current Affairs articles related to Citizens Charters and Institutional Measures for Transparency.
CPGRAMS transforms public grievance redressal through digital innovation, AI, and citizen-centric reforms, ensuring accountability and transparency across government.
e-Panchayat Mission Mode Project digitally empowers 98% Gram Panchayats, enhancing transparency, accountability, and citizen services at grassroots level.
CCPA fines two companies Rs 1 lakh each for misleading '100%' product claims, enforcing Consumer Protection Act 2019 against deceptive advertising and unfair trade practices.
DGCA mandates airlines to offer 60% of seats free and ensure passengers with same PNR sit together.
Parliamentary panel urges Railways to assess passenger satisfaction and evaluate Amrit Bharat Station Scheme's impact for continuous improvement.
RBI mandates explicit consent and refunds for mis-sold financial products, bans 'dark patterns' to protect consumers, effective July 2026.
Securities Markets Code 2025 tabled, empowering SEBI, decriminalizing minor lapses, and consolidating market regulations for enhanced investor protection.
Securities Markets Code 2025 tabled, aims to strengthen SEBI board, enhance investor protection, and decriminalize securities laws.
EPFO's outreach initiatives, 'Samadhan' and 'Nidhi Aapke Nikat', resolve long-pending grievances, benefiting pensioners and marginalized members through dedicated counters and streamlined processes.
PNGRB proposes LPG interoperability to ensure 24-hour delivery through cross-company service mechanism, enhancing consumer rights and reducing delivery delays.
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