Last updated on 7th Feb 2024

Refund and Cancellation Policy

We appreciate your interest in our online courses and subscriptions. To ensure transparency, we have outlined our refund and cancellation policy below.

Pre-Purchase Considerations

To avoid any misunderstandings, we encourage you to:

  1. Carefully review course details, including curriculum and requirements.
  2. Understand the subscription terms, including duration and benefits.
  3. Evaluate your interests and goals to ensure the course or subscription aligns with your needs.

Support

For any questions before making a purchase, please reach out to our support team at studentcare@superkalam.com.

Refund Policy

All purchases of online courses and subscriptions made on our website are final and non-refundable. Once a course or subscription is purchased, no refunds or exchanges will be provided under any circumstances, including but not limited to:

  1. Change of mind or loss of interest.
  2. Inability to commit time to the course.
  3. Dissatisfaction with course content.

Payment Issues

We do not hold responsibility for any loss or damage arising from payment issues, including but not limited to:

  1. Lack of authorization for transactions.
  2. Exceeding preset limits with your bank.
  3. Payment failures due to technical issues.
  4. Declined transactions where SuperKalam has not received your payment.

Subscription Billing and Cancellation Policy

If you choose to subscribe to any of our Services that operate on a recurring subscription basis, please be aware that you give us permission to charge you the associated payment fees for each subscription cycle. This subscription cycle begins on the date you first sign up and remains active until you decide to cancel your subscription explicitly. We want to make sure you understand that even if you cancel your subscription, you will still have access to the full range of subscribed Services until the end of your current billing cycle. This means you can continue enjoying the benefits and features you signed up for right up until the moment your subscription officially expires. After that date, all subscription services will cease.