An elevated corridor is being constructed to reduce traffic congestion in the capital of a particular state. You have been selected as project manager of this prestigious project on your professional competence and experience. The deadline is to complete the project in the next two years by 30 June 2021, since the project is to be inaugurated by the Chief Minister before the elections are announced in the second week of July 2021. While carrying out the surprise inspection by the inspecting team, a minor crack was noticed in one of the piers of the elevated corridor possibly due to poor material used. You immediately informed the chief engineer and stopped further work. It was assessed by you that a minimum of three piers of the elevated corridor have to be demolished and reconstructed. But this process will delay the project minimum by four to six months. But the chief engineer overruled the observation of the inspecting team on the ground that it was a minor crack that will not in any way impact the strength and durability of the bridge. He ordered you to overlook the observation of the inspecting team and continue working with the same speed and tempo. He informed you that the minister does not want any delay as he wants the Chief Minister to inaugurate the elevated corridor before the elections are declared. Also informed you that the contractor is a far relative of the minister and he wants him to finish the project. He also gave you a hint that your further promotion as an additional chief engineer is under consideration by the ministry. However, you strongly felt that the minor crack in the pier in the elevated corridor will adversely affect the health and life of the bridge and therefore it will be very dangerous not to repair the elevated corridor.

a) Under the given conditions, what are the options available to you as a project manager?
b) What are the ethical dilemmas being faced by the project manager and his response to overcome such challenges?
c) What are the professional challenges likely to be faced by the project manager and his response to overcome such challenges?
d) What can be the consequences of overlooking the observation raised by the inspecting team?

Ethics
Ethics: Case Study
2021
20 Marks

Introduction This case highlights the conflict between professional ethics, public safety, and political pressure in public infrastructure projects. The central ethical dilemma lies in prioritizing political expediency over public safety, exemplified by the recent Morbi bridge collapse tragedy where ignoring structural issues led to a catastrophic outcome. Deontological ethics, emphasizing duty and moral obligations irrespective of consequences, best applies here. The chosen approach is referencing ethical theories and constitutional values, specifically the right to life (Article 21).

Stakeholder Identification Project Manager, Chief Engineer, Minister, Contractor, Inspecting Team, Chief Minister, and the Public.

a) Options available to the project manager:

  1. Adhere to Professional Ethics and Due Diligence: The project manager can reiterate their concerns to the chief engineer, emphasizing the potential dangers of ignoring the crack and advocating for repairs. This upholds the public good approach and their professional duty.
  2. Escalate the Issue through Proper Channels (Hierarchy/Chain of Command): If the chief engineer remains unresponsive, the project manager can escalate the matter to higher authorities within the department or even an independent regulatory body. This demonstrates a commitment to the rule of law and professionalism.
  3. Document Everything: Maintain detailed records of all communications, inspection reports, and expert opinions regarding the crack. This documentation serves as crucial evidence in case of future inquiries or legal proceedings.
  4. Whistle-blowing as a Last Resort: If all internal channels fail, the project manager can consider whistleblowing to the media or anti-corruption agencies. This is a significant step with potential personal and professional repercussions but can be justified in cases of severe public safety concerns.
  5. Refusal to Compromise on Safety: The project manager can refuse to continue the project until the necessary repairs are made, upholding their moral righteousness and prioritizing public welfare over private gain (contractor's and minister's interests).

b) Ethical dilemmas faced by the project manager and responses:

  1. Duty vs. Morality: The project manager faces a conflict between their professional duty to obey superiors and their moral obligation to ensure public safety. The response should prioritize moral righteousness, aligning with virtue ethics and deontological principles.
  2. Superior's Directive vs. Moral Righteousness: The chief engineer's order to ignore the crack creates a direct clash between obedience and ethical conduct. The project manager must prioritize ethical conduct, even if it means disobeying a direct order, upholding the principle of public good.
  3. Long-term Gain (Public Safety) vs. Short-term Gain (Timely Completion): The dilemma involves choosing between the long-term benefits of a safe and durable structure and the short-term political gains of meeting the deadline. The response should prioritize long-term public welfare, reflecting a utilitarian approach focused on maximizing overall well-being.
  4. Professional Ethics vs. Personal Morality: The hint of promotion creates a conflict between professional advancement and personal moral values. The response should prioritize personal morality and professional ethics over personal gain, demonstrating integrity and a commitment to the common good approach.

c) Professional challenges and responses:

  1. Career Repercussions: Disobeying the chief engineer could lead to negative consequences for the project manager's career. The response should be to document all actions and communications, seeking legal advice if necessary, and being prepared to defend their decisions based on professional ethics and due diligence.
  2. Pressure from Superiors: The chief engineer and the minister's influence create immense pressure to compromise on safety. The response should be to remain firm in their commitment to ethical conduct, potentially seeking support from professional organizations or other ethical colleagues.
  3. Damage to Reputation: Whistleblowing could damage the project manager's professional reputation. The response should be to focus on the greater good and the potential to prevent a catastrophic incident, recognizing that upholding ethical principles is ultimately more valuable than short-term reputational concerns.

d) Consequences of overlooking the observation:

  1. Compromised Structural Integrity: Ignoring the crack could lead to a weakened structure, increasing the risk of collapse, potentially resulting in loss of life and property, violating the public's right to safety.
  2. Legal Liability: In case of an accident, all involved parties, including the project manager, could face legal action for negligence and dereliction of duty, demonstrating a lack of justice and violation of the rule of law.
  3. Erosion of Public Trust: Such incidents erode public trust in government institutions and infrastructure projects, setting a wrong precedent for future projects.
  4. Financial Losses: Repairing or rebuilding the structure after a potential collapse would be far more expensive than addressing the issue promptly, highlighting the short-sightedness of prioritizing short-term gains over long-term consequences.

Conclusion This case underscores the critical importance of prioritizing ethical conduct and public safety in infrastructure projects. The Satyam scam exemplifies the devastating consequences of prioritizing personal gain over ethical principles. A positive initiative is the establishment of independent regulatory bodies to oversee public projects, ensuring greater transparency and accountability. Moving forward, fostering a culture of ethical decision-making, robust oversight mechanisms, and protection for whistleblowers are crucial to preventing such dilemmas and ensuring public safety. This includes mandatory ethical training for professionals and clear protocols for reporting and addressing safety concerns, upholding the rule of law and promoting the common good.

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