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Anger is a harmful negative emotion. It is injurious to both personal life and work life. (a) Discuss how it leads to negative emotions and undesirable behaviors. (b) How can hit be managed and controlled?

Ethics
Ethics: Theory
2016
10 Marks

Anger, as Aristotle noted, represents a departure from the golden mean of emotional balance. Buddha's teachings emphasize anger as one of the three poisons that cloud judgment and impede righteous conduct.

Trigger comparison flowchart beginning with trigger

Trigger comparison flowchart beginning with trigger

Anger Leading to Negative Emotions and Undesirable Behaviors

Cognitive Impairment: Anger triggers amygdala hijack, reducing rational thinking capacity and leading to impulsive decisions (e.g., road rage incidents resulting in violence and legal consequences).

Interpersonal Relationship Damage: Uncontrolled anger destroys trust and communication, creating hostile environments (e.g., workplace conflicts affecting team productivity and organizational culture).

Physical Health Deterioration: Chronic anger increases cortisol levels, leading to hypertension, cardiovascular diseases, and weakened immune systems, as documented by WHO studies.

Professional Misconduct: Anger-driven decisions violate service conduct rules, compromising public service delivery (e.g., cases of police brutality damaging police-community relations).

Escalation of Conflicts: Anger perpetuates cycles of retaliation and violence, undermining social harmony and conflict resolution mechanisms in communities.

Ethical Compromise: Anger clouds moral judgment, leading to violations of dharmic principles and professional ethics codes in civil services.

Management and Control of Anger

Mindfulness Practices: Vipassana meditation and pranayama techniques help develop emotional awareness and self-regulation, as practiced by leaders like A.P.J. Abdul Kalam.

Cognitive Restructuring: Rational Emotive Behavior Therapy (REBT) helps reframe negative thought patterns and develop emotional intelligence for better decision-making.

Institutional Support Systems: Employee Assistance Programs (EAPs) in government organizations provide counseling and stress management resources for civil servants.

Physical Exercise: Regular yoga and sports activities release endorphins, reducing stress hormones and promoting emotional stability among public servants.

Communication Skills Training: Active listening and assertiveness training help express concerns constructively without aggressive outbursts, improving stakeholder engagement.

Value-Based Leadership: Embracing Gandhian principles of ahimsa and satyagraha helps channel anger into constructive social change and transformational leadership.

Effective anger management requires integrating ancient wisdom with modern psychological techniques, enabling civil servants to maintain emotional equilibrium while serving the public with compassion and integrity.

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