Subject: Governance

The Indian Civil Services, often called the steel frame of India, has been grappling with challenges of political interference and declining effectiveness. Recent data from the Central Vigilance Commission showing disciplinary actions against 13,643 officers during 2018-2022 highlights the urgent need for reforms in this crucial administrative machinery.

Indicators of Declining Standards

• Political Neutrality: Growing instances of bureaucrats aligning with political interests rather than maintaining constitutional values and professional ethics.
• Accountability Issues: The CBI registered 135 cases against civil service officers between 2018 and June 2023, indicating serious integrity concerns.
• Performance Metrics: Lack of outcome-based evaluation systems and merit-based promotions affecting service delivery efficiency.
• Structural Rigidity: Hierarchical structure and outdated rules hampering quick decision-making and innovation.

Need for Drastic Reforms

• Recruitment and Training:

  • Implementation of domain expertise in recruitment through lateral entry.
  • Regular capacity building through Mission Karmayogi for continuous skill upgradation.
  • Integration of technology and modern management practices in training modules.

• Performance Management:

  • Introduction of 360-degree feedback system for performance evaluation.
  • Implementation of Key Performance Indicators (KPIs) for objective assessment.
  • Regular review and monitoring through PRAGATI Platform.

• Ethical Framework:

  • Strengthening institutional mechanisms for maintaining neutrality.
  • Enhanced transparency through e-governance initiatives.
  • Implementation of Citizens' Charters for improved service delivery.

Way Forward

• Structural Reforms:
  • Reform of All India Services Rules to ensure accountability.
  • Creation of specialist cadres for technical departments.
  • Implementation of Civil Services Board recommendations.

Drawing inspiration from the UK's recent civil service reforms with a £150 million modernization fund, India needs to implement comprehensive reforms focusing on performance, accountability, and ethical conduct. The implementation of initiatives like Mission Karmayogi and lateral entry represent steps in the right direction, but more systematic changes are needed to restore the civil services to their envisioned role as neutral and effective instruments of public service delivery.