Q8. The Doctrine of Democratic governance makes it necessary that the public perception of the integrity and commitment of civil servants becomes absolutely positive. Discuss.

Approach

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Introduction

The Doctrine of Democratic Governance is based on the principles of accountability, transparency, and public participation, which are fundamental to a well-functioning democracy. In this context, the public perception of the integrity and commitment of civil servants is crucial for several reasons:

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• Public trust in governance: Civil servants are expected to act in accordance with the principles of transparency and accountability, as outlined in the Right to Information Act (RTI), 2005. A positive perception of their commitment strengthens the credibility of the government.
• Efficient Service Delivery: When civil servants are perceived as dedicated and trustworthy, public engagement with government schemes and initiatives increases. Programs like the Pradhan Mantri Awas Yojana or Swachh Bharat Mission depend on the active involvement of both officials and citizens for successful implementation.
• Reduced Corruption: Positive public perception can also act as a deterrent to corruption. Initiatives like the Central Vigilance Commission (CVC) aim to promote integrity within the bureaucracy, and a corruption-free image can ensure better program outcomes and public satisfaction.
• Collaborative Governance: Democratic governance thrives on state-citizen collaboration. Civil servants with a positive image enhance public participation, improving policy-making and service delivery.
• Doctrine of Public Accountability: The Second Administrative Reforms Commission emphasized the importance of public accountability for civil servants. When officials are viewed as committed to public welfare, it enhances the legitimacy of their decisions, even in difficult situations.

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Challenges 

• Bureaucratic Delays: Perceptions of inefficiency or red tape often arise from delays in public service delivery, diminishing trust.
• Corruption Scandals: Instances of corruption involving civil servants, like the 2G spectrum case or coal allocation scam, have historically damaged public trust.
• Political Interference: Frequent political interference in administrative matters can undermine the perception of a civil servant’s autonomy and integrity.

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Way Ahead

• The Hota Committee emphasized the establishment of a comprehensive code of ethics for civil servants to promote integrity, accountability, and transparency in public administration.
• Utilizing Technology to enhance transparency in government processes. Initiatives like e-governance and open data platforms can provide citizens with real-time access to information.

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