GS 2: PolityGS 2: GovernanceGS 3: Internal SecurityGS 3: Science & TechnologyPrelims

Why are there concerns over WhatsApp usernames?, Pg13

Indian government confronts WhatsApp, Telegram over new username feature, warning of massive online fraud and impersonation risks under IT Act.

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Key Highlights:

  • On July 1, 2026, the Ministry of Electronics and Information Technology (MeitY) issued a notice to Meta, urging it to halt the rollout of WhatsApp's new username feature.
  • The government expressed concerns that hiding phone numbers and using only usernames could escalate online fraud, phishing, and impersonation attacks.
  • WhatsApp's username feature is optional and allows users to chat without sharing their mobile numbers, displaying only a chosen username.
  • Similar notices were subsequently sent to Telegram, Signal, and Arattai, which already offer username features.

Whatsapp username.png

Whatsapp username.png

Detailed Insights:

  • MeitY specifically highlighted the risk of impersonation of individuals, public authorities, financial institutions, and government agencies through similar usernames.
  • Public figures have already reported instances where variations of their names were reserved by other users, raising concerns about identity spoofing.
  • WhatsApp stated it has "reserved" usernames of prominent personalities, including public figures and government entities, to prevent imposters.
  • The platform also plans to display the sender’s country of origin and indicate if they are in the phonebook when a message is received from a user with a hidden number.
  • The government's notice cited WhatsApp as a "significant social media intermediary" under the Information Technology Act, 2000, and Information Technology Rules, 2021.
  • Sections 66C (identity theft), 66D (cheating by personation), and 79 (intermediary liability/safe harbour) of the Information Technology Act, 2000, were also referenced in the notice.
  • Digital rights groups like the Internet Freedom Foundation (IFF) questioned the government's authority to dictate app features, arguing that existing laws do not grant such power.

Key Concepts Involved:

  • Ministry of Electronics and Information Technology (MeitY): The nodal government agency responsible for policy, promotion, and development in the electronics and IT sectors in India.
  • Information Technology Act, 2000: The primary law in India dealing with cybercrime and electronic commerce, providing legal recognition for electronic transactions.
  • Significant Social Media Intermediary: A social media platform with more than 50 lakh (5 million) registered users in India, subject to specific due diligence obligations under Indian law.
  • Intermediary Liability/Safe Harbour: Legal provisions that protect online platforms from liability for content posted by users, provided they adhere to certain due diligence requirements.
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