‘Seafarer-First’ Initiative

Key Highlights:

• The government launched a comprehensive 'Seafarer-First' framework to ensure the safety and welfare of Indian seafarers in the Gulf region.
• The Directorate General of Maritime Administration (DGMA) instituted a real-time reporting, tracking, and monitoring mechanism for vessels and seafarers.
• Measures include advisories to Recruitment and Placement Services Licence (RPSL) companies against deploying seafarers to Iran and mandating comprehensive ship-shore security drills.
• The eNavik Portal, operationalized on July 1, 2026, provides a 24x7 digital platform for marine casualty reporting, crisis management, and seafarer grievance redressal.
• A 24-hour Control Room and DG Communication Centre have handled over 15,000 calls and 36,000 emails, facilitating the repatriation of 3,972 Indian seafarers from the Gulf region.
• Financial support of ₹10,00,000 is provided through the Seafarers Welfare Fund Society in cases of fatality.

Detailed Insights:

• The framework addresses the escalating security situation in Iran, the Strait of Hormuz, the Persian Gulf, and adjacent waters.
• Advisories operate alongside the standing maritime security architecture and are supported by continuous real-time monitoring.
• DGS Circulars mandate ship security alert system testing, voyage-specific risk assessments, and immediate reporting of suspicious activities.
• The eNavik Portal enables digital reporting of incidents, automated routing to authorities, and real-time tracking of response measures.
• An online Ship Reporting Form under DGS Circular No. 08 of 2024 helps maintain a comprehensive vessel database for tracking and coordination.
• Close coordination is maintained with the Indian Navy, Information Fusion Centre – Indian Ocean Region (IFC-IOR), and other competent authorities.
• The framework ensures regulated engagement through RPSL agencies, requiring seafarer consent for crew changes in conflict zones.
• A comprehensive 24x7 grievance redressal mechanism includes domestic and international toll-free helplines, WhatsApp support, and a dedicated email.

Key Concepts Involved:

• 'Seafarer-First' framework: A government initiative prioritizing the safety, security, and welfare of Indian seafarers globally.
• Recruitment and Placement Services Licence (RPSL): A mandatory license for agencies engaging Indian seafarers, ensuring regulated employment.
• eNavik Portal: An integrated digital platform for marine casualty reporting, crisis management, and seafarer grievance redressal.
• International Ship and Port Facility Security (ISPS) Code: An international maritime security framework to enhance the security of ships and port facilities.