GS 3: Science & TechnologyGS 3: Internal SecurityGS 2: GovernancePrelims

77 lakh accounts blocked as Rlys cracks down on bots, Pg21

Indian Railways blocks 77 lakh bot accounts using AI-driven security, thwarting fraudulent Tatkal ticket bookings and enhancing system security.

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Key Highlights:

  • Indian Railways blocked 77 lakh user IDs between February and October 2025 to curb fraudulent tatkal ticket bookings.
  • On average, 8.57 lakh bot accounts were blocked monthly during this period due to measures like enhanced captcha verification and Aadhaar authentication.
  • In October 2025 alone, 10.57 billion spurious attempts to access the e-ticketing system were denied.
  • Aadhaar authentication for Tatkal and Advance Reservation Period (ARP) tickets became mandatory in July 2025, with over 2 crore users authenticating their IDs.

Detailed Insights:

  • The Centre for Railway Information Systems (CRIS) implemented measures, including time-based steps and security solutions, to prevent auto-filling of forms by hacking tools.
  • CRIS uses an IP address reputation score to automatically deny access to IPs with poor scores or those linked to cyberattacks, protecting against Denial of Service (DoS) attempts.
  • Approximately 2.5 lakh tatkal tickets are booked daily, with 80% booked within the first 15 minutes, mainly for 100 high-demand trains.
  • The RailOne App has been integrated with an App Shielding tool to prevent unauthorized intrusions, and the IRCTC’s anti-fraud team continuously deactivates suspicious accounts.

Key Concepts Involved:

  • Tatkal Booking: A scheme for booking tickets at short notice, usually one day before the date of journey.
  • Aadhaar Authentication: Verifying the identity of a user using their Aadhaar number.
  • Denial of Service (DoS): A cyberattack that floods a system with requests to disrupt its services.
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