GS 2: GovernanceGS 3: Science & TechnologyGS 3: Internal Security

Govt. withdraws order to install Sanchar Saathi app, Pg1

Government retracts mandatory Sanchar Saathi app installation order amid privacy concerns and increased voluntary adoption, ensuring user choice.

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Key Highlights:

  • The Department of Telecommunications (DoT) withdrew its order mandating phone manufacturers to pre-install the Sanchar Saathi app on devices from next year.
  • The decision was reversed due to a significant increase in Sanchar Saathi app downloads, with 6 lakh citizens registering in one day.
  • The initial order was among three issued after the DoT gained new powers to regulate Telecommunication Identifier User Entities (TIUE).
  • Communications Minister Jyotiraditya Scindia defended the app in Parliament, citing the disconnection of 1.5 crore fraudulent mobile connections and tracing of 26 lakh lost phones.

Detailed Insights:

  • The DoT's initial direction to pre-install the app sparked criticism from internet users, civil society, and the Opposition, who viewed it as an imposition of a government app without user consent.
  • Other orders issued by the DoT include restricting accounts on platforms like WhatsApp if the device's SIM card doesn't match the registered one and logging out WhatsApp Web every six hours.
  • The DoT also mandated major messaging and social media platforms to integrate the Financial Fraud Risk Indicator and a blacklist of suspended mobile numbers to deactivate fraudulent accounts.
  • These orders originate from the DoT’s AI and Digital Intelligence Unit, which addresses issues like SIM security, illegal telecom setups, and financial fraud coordination with the Reserve Bank of India (RBI).

Key Concepts Involved:

  • Sanchar Saathi App: A government application designed to help users track lost or stolen mobile phones, block stolen devices, and identify fraudulent connections.
  • Telecommunication Identifier User Entities (TIUE): A concept created by the DoT to regulate entities using phone numbers, granting the department authority to issue orders beyond telecom operators.
  • Financial Fraud Risk Indicator: A tool used by the DoT to identify and mitigate financial fraud risks associated with telecom resources and digital platforms.
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